CHRISTMAS DELIVERY & NEW YEAR OPENING TIMES & DELIVERY
OFFICE OPENING:
Thursday 19th Dec = OFFICE OPEN AS USUAL
Friday 20th Dec - Wednesday 1st Jan = OFFICE CLOSED - PHONE LINES NOT MANNED LIMITED E-MAIL ACCESS
Sunday 2nd Jan = OFFICE OPEN AS USUAL
WAREHOUSE DESAPTCHES - ANIMAL FEED / MOST PET ACCESSORIES
(Excludes Pallet Deliveries - which have a final despatch date 19th December)
Friday 20th Dec = Normal Despatch
Monday 23rd Dec = Normal Despatch
Tuesday 24th - Thursday 26th Dec = NO DESPATCH WAREHOUSE CLOSED
Friday 27th - Monday 30th Dec = Limited Despatch
Tuesday 31st Dec - Wednesday 1st Jan = NO DESPATCH WAREHOUSE CLOSED
Thursday 2nd Jan = Normal Despatch
WAREHOUSE DESAPTCHES - OTHER CATEGORIES / EXCEPTIONS
No Despatch for any NON-Animal Feed products 24th December - 2nd January
Garden Games - Final Despatch Date 18th December
Zest Garden Furniture & Structures = Last Order date for Pre-Christmas Delivery 13th December
Ruff & Tumble Dog Coats and Products = Final Despatch Date 20th December
ARS Tools = Final Despatch Date 20th December
Ascalon = Last Order date 18th December for Pre-Christmas Delivery
Jardinopia = Final Despatch Date 20th December
Contact Us
Please contact us if you have any specific questions regarding our products or services. We will be more than happy to help.
E-mail: info@chestnutmill.co.uk
Phone: 01256 578011
Chasing a Delivery?
FOR ANY ENQUIRIES REGARDING A SPECIFIC DELIVERY PLEASE E-MAIL info@chestnutmill.co.uk and we will get back to you within 24 hours
You will receive a tracking number (exclusions apply, please see our delivery information page) once your order has been despatched. Please can we ask that you monitor via the tracking information to see when your parcel will be delivered rather than contact us via phone or e-mail. This will free up our time in order to ensure all orders are processed and despatched as quickly as possible. Please click here for more information about delivery delays.
In the unlikely event there is a significant delay in your delivery or you are unable to track your order, (courier scan updates may take several days to appear), please contact us via e-mail.
